TELUS HEALTH - WORKPLACE VIOLENCE PREVENTION FOR LEADERS
This eLearning course will instruct employees on how to prevent, recognize and respond to workplace violence. The people leader version of this workshop, ideal for those in human resources, corporate security, medical, occupational health, risk management, and/or legal roles, will additionally address legislation.
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For managers and employees
• Define and understand the broad spectrum of behaviour considered unacceptable, abusive, or aggressive
• Learn how to identify unsafe situations at work that may escalate into workplace violence.
• Understand the individual and corporate responsibilities for contributing to a safe workplace
• Identify the warning signs and implement countermeasures
• Apply non-violent crisis intervention techniques as a means of prevention and protection
• Understand corporate liability issues
Self-directed online learning.
Internet connection, computer speakers or headphones required.The duration of the training is a general indication and may vary from one person to another.