During this training, you will learn about equality, diversity and inclusion. Also, you will be informed on the different terminologies, the liability of your actions, the procedures and the understand the Organisation Culture.

Published by the International Organization for Standardization, ISO 9001 is the international standard for creating a Quality Management System (QMS).
This standard provides and explains the fundamental concepts, principles, and vocabulary of QMS requirements to be implemented by an organization that wants to create a QMS including the policies and processes necessary to provide products and services that meet customer and regulatory needs and improve customer satisfaction.
In this training course, you will learn more about each of the clauses and sub-clauses of ISO 9001.

Workplace accidents among young workers in Canada are a major concern. All employers must ensure that every young worker undergoes an induction program or occupational health and safety training, before starting any job.

During this training, you'll learn about the risks and workplace rules that affect young workers; the issues surrounding generation gaps, adapted tasks and their different rights; and the important elements of an induction program and good communication.

Modern slavery is a serious and widespread global issue that affects millions of people worldwide and can occur in any country or industry. Every organisation has a responsibility to understand modern slavery, recognise risks within its operations and supply chains, and take steps to prevent exploitation and protect human rights.
This eLearning course has been developed by the Slave-Free Alliance, a social enterprise owned by Hope for Justice, a global non-profit organisation dedicated to ending human trafficking and modern slavery. The course provides essential awareness training, helping you understand what modern slavery is, the different forms it can take, and why it is relevant to organisations and employees at every level.
Through real-world insights and practical guidance, you will explore common and hidden forms of exploitation, recognise subtle signs of control, understand organisational risks, and know what to do if they have concerns or need advice.

Our era is marked by the extensive and widespread use of technology. Everything is increasingly accelerated, even our interactions. In the age of rapid communication, we can easily lose the essence of messages.
Human contact, accompanied by emotions, enables us to communicate more effectively than with an emoticon symbolizing our mood of the day.
Communication is an art, and mastering it requires practice and patience!

For a workplace to be safe, an organization must put in place the necessary measures to limit accidents and negative impacts on workers' health. A successful health and safety organization must have strong leadership from its managers and supervisors. This training will help you demonstrate leadership in occupational health and safety on a daily basis.

L’assignation temporaire permet non seulement à l’entreprise de mieux contrôler les coûts liés aux événements accidentels, mais aussi d’aider le travailleur à se réadapter et à réintégrer plus sécuritairement le milieu de travail. Cette séance vous permettra d’élaborer ou de valider votre stratégie en lien avec le retour au travail de vos employés victimes d’accidents du travail.

The criminal liability of organizations is a fundamental principle of occupational health and safety. This training course will give you a clear understanding of the employer's obligations and the worker's rights within an organization. You will learn about the requirements of the Act to amend the Criminal Code (criminal liability of organizations), commonly known as Bill C-21, in Canada, and which concern workers, managers and company executives.

Vous envisagez de transmettre vos connaissances ou vos compétences en santé et sécurité ou sur un sujet précis? La formation des formateurs offre un tour d'horizon pour développer vos compétences de vulgarisation et d'animation auprès d'une clientèle adulte.

Cultural diversity is an important reality in the workplace. This training course on welcoming immigrant workers aims to raise participants' awareness of the challenges faced by immigrant workers when integrating into a new work environment. Participants will learn effective strategies for welcoming, integrating and supporting their immigrant colleagues, fostering an organizational culture that is inclusive and respectful of diversity.