During this training, you will learn about equality, diversity and inclusion. Also, you will be informed on the different terminologies, the liability of your actions, the procedures and the understand the Organisation Culture.

Published by the International Organization for Standardization, ISO 9001 is the international standard for creating a Quality Management System (QMS).
This standard provides and explains the fundamental concepts, principles, and vocabulary of QMS requirements to be implemented by an organization that wants to create a QMS including the policies and processes necessary to provide products and services that meet customer and regulatory needs and improve customer satisfaction.
In this training course, you will learn more about each of the clauses and sub-clauses of ISO 9001.

During this training course, you will learn about the development of an emergency response plan, the roles and responsibilities of those involved, assessing the risks inherent in your organization, determining the important actions to take depending on the type of disaster, the requirements for the various devices indicated on an emergency response plan, procedures in the event of an emergency and the essential elements of effective crisis management.

Data protection is a major issue for companies. Companies must obtain the explicit consent of individuals before collecting or processing their personal data. Consent must be free, specific, informed, and obvious. During this training, you will discover who the General Data Protection Regulation (GDPR) is intended for, the seven fundamental principles, the rights of individuals, and the actions to take in the event of a data leakage.

Our era is marked by the extensive and widespread use of technology. Everything is increasingly accelerated, even our interactions. In the age of rapid communication, we can easily lose the essence of messages.
Human contact, accompanied by emotions, enables us to communicate more effectively than with an emoticon symbolizing our mood of the day.
Communication is an art, and mastering it requires practice and patience!

This training course will teach you about the importance of managing fatigue at work, the types of fatigue, the causes and symptoms, and the work-related effects and factors. You will learn about the circadian rhythm and the basis of sleep, as well as the effective action plans for managing fatigue in a healthy way.

Equality, Diversity & Inclusion (EDI) are essential for creating a fair, respectful, and inclusive workplace where everyone feels valued and supported. This eLearning course provides an introduction to EDI, helping you understand key concepts, responsibilities, and behaviours that contribute to a positive workplace culture.
The course explores common terminology, the impact and liability of individual actions, relevant procedures, and the role organisational culture plays in promoting equality and inclusion. Through increased awareness and understanding, you will be better equipped to contribute positively to an inclusive and respectful working environment.

Workplace violence and aggression can take many forms and pose serious risks to employee safety, wellbeing, and organisational culture. This eLearning course raises awareness of workplace violence and aggression, focusing on prevention strategies and appropriate responses to help protect yourself and others.
The course provides you with an understanding of who may be at risk, the types of threats that can arise, and how individuals may respond physically and psychologically in high-stress situations.
You will explore concepts such as fear, adrenaline response, fight-or-flight reactions, and practical de-escalation techniques, helping you respond calmly, confidently, and safely if confronted with aggressive behaviour.

Mining sites as Tacora Ressources have to deal with numerous potential hazard from natural occuring minerals to chemicals used in the extraction process. This course will cover Industrial Hygiene Awareness concerning the Industrial hazards you may encounter.

Cette formation vise à vous enseigner comment reconnaître et gérer les risques associés aux rencontres avec la faune sauvage, en particulier avec les ours et d'autres animaux potentiellement dangereux.
Vous apprendrez à identifier les comportements spécifiques des ours et à appliquer des techniques de défense efficaces en cas d'attaque. Par ailleurs, vous découvrirez les comportements d'autres animaux sauvages, ainsi que les meilleures réactions à adopter lors de rencontres. Une section de cette formation est consacrée à la procédure à suivre en cas de collision avec des animaux sur le réseau ferroviaire QNS&L.

Cette formation vise à renforcer les compétences des participants dans l'utilisation des outils numériques professionnels tels que SAP Fiori et Power BI. Elle permet d’optimiser la gestion des données, l’analyse des indicateurs clés et l’interaction avec les plateformes dédiées. À travers des démonstrations pratiques, les participants apprendront à exploiter ces technologies pour améliorer leur productivité et leur prise de décision.

Chez IOC, il y a plusieurs aspects importants à maîtriser pour se déplacer en toute sécurité dans la cour. Ainsi, au cours de cette formation, vous apprendrez à anticiper les actions à poser lors de vos déplacements, à comprendre les différents secteurs qui divisent la cour ainsi qu’à communiquer adéquatement avec les intervenants au moment opportun.